Symptoms include pain in the neck- especially when you try to move your head from one side to the other side; you may have a limited range of head motion; or just feel pain in all the neck, upper back pain, and shoulder pain; muscle tightness; neck cramps; and burning sensations. All of these is because of neck muscle spasms, swelling, and stiffness. A therapeutic massage can effectively help you to release tension, relax and it helps the person to move the neck without pain.